Customer Service Assistant

Job Description:

Mobily is seeking a reliable and independent Customer Service Assistant to join our team in Mecca, SA. As an Entry Level position, no prior experience is required, making it a great opportunity for individuals looking to start their career in customer service.

Responsibilities: 1. Answering customer inquiries via phone, email, and in-person. 2. Assisting customers with product information, orders, and returns. 3. Handling and resolving customer complaints in a professional manner. 4. Maintaining accurate records of customer interactions and transactions. 5. Collaborating with other team members to ensure excellent customer service delivery. 6. Providing support to the sales team by processing orders and managing customer accounts. 7. Assisting in other administrative tasks as needed.

Requirements: 1. Reliable and independent work ethic. 2. Strong project management and time management skills. 3. Ability to work well in a team environment. 4. Excellent communication and interpersonal skills. 5. Proficiency in Microsoft Office Suite. 6. High school diploma or equivalent.

Benefits: 1. Joining Bonus for new employees. 2. Travel opportunities for top performers. 3. Retirement plan options for long-term employees.

Working Environment: At Mobily, we strive to create a positive and collaborative working environment. As a Customer Service Assistant, you will have the opportunity to build strong relationships with colleagues, clients, and partners. By fostering these connections, you will contribute to the overall success of the team and the company.

Equal Opportunity Statement: Mobily is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to Apply: 2024-06-23

If you are passionate about customer service and looking to kickstart your career in a dynamic and supportive environment, apply now to join Mobily as a Customer Service Assistant in Mecca, SA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.