Customer Service Assistant - Work from home

Job Description:

Al Rajhi Holding Group is seeking a Customer Service Assistant to work remotely from home in Medina, SA. As a part-time, entry-level position with no prior experience required, this role is ideal for individuals who are independent, dedicated, and possess strong critical thinking and strategic planning skills.

Responsibilities: - Answering customer inquiries via phone, email, and chat in a timely and professional manner - Assisting customers with product information, order status, and issue resolution - Maintaining accurate records of customer interactions and transactions - Collaborating with other team members to ensure customer satisfaction - Providing feedback on customer concerns and suggestions for improvement - Participating in training and development opportunities to enhance customer service skills - Adhering to company policies and procedures at all times

Requirements: - High school diploma or equivalent - Strong communication skills, both verbal and written - Ability to work independently and prioritize tasks effectively - Proficiency in using computers and customer service software - Willingness to learn and adapt in a fast-paced environment - Availability to work flexible hours, including evenings and weekends

Benefits: - Dental insurance - Paid overtime - Retirement plan

Working Environment: As a Customer Service Assistant at Al Rajhi Holding Group, you will thrive in an energetic and rapidly evolving work setting. Our team values collaboration, innovation, and dedication to serving our customers with excellence.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Al Rajhi Holding Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.