Customer Service Assistant - Work from home

Job Description:

Al Rajhi Holding Group is seeking a dedicated Customer Service Assistant to work from home in Riyadh, SA. This part-time entry-level position is perfect for individuals who are motivated and passionate about providing excellent customer service. The successful candidate will have the opportunity to work remotely with all necessary equipment provided by the company.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product information, order status, and issue resolution - Process orders and returns accurately and efficiently - Conduct research to find solutions to customer problems or inquiries - Collaborate with other team members to provide exceptional customer service - Keep detailed records of customer interactions and transactions - Continuously improve customer service processes and procedures - Adhere to company policies and procedures at all times

Requirements: - High school diploma or equivalent - Strong communication skills, both written and verbal - Excellent customer service and problem-solving skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other computer applications - Ability to multitask in a fast-paced environment - Basic knowledge of strategic planning and research techniques - Motivated and passionate about helping customers - Ability to work from home with a reliable internet connection - Equal opportunities compliant

Benefits: - Company equipment provided - Travel and spending expenses covered - Parental leave option - Opportunities for ongoing learning and development for personal and professional growth

We are committed to creating a diverse and inclusive work environment and encourage applications from all qualified candidates. Deadline to apply for this position is 2024-06-26. Apply now to join the Al Rajhi Holding Group team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.