Customer Service Representative

Job Description:

Al Gosaibi Bros. is seeking a proactive and customer-oriented Customer Service Representative to join our team in Medina, SA. As a part-time Associate Level position, the ideal candidate will have at least 3 years of experience in customer service and possess a strong work ethic. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: 1. Handle incoming customer inquiries via phone, email, and in-person 2. Assist customers with product information, orders, and returns 3. Resolve customer complaints and provide appropriate solutions 4. Process orders accurately and efficiently 5. Collaborate with other departments to ensure customer satisfaction 6. Maintain customer records and data in the CRM system 7. Support sales team with administrative tasks as needed

Requirements: 1. 3 years of experience in customer service 2. Hardworking and adaptable personality traits 3. Strong communication and interpersonal skills 4. Creativity and critical thinking abilities 5. Proficient in Microsoft Office Suite 6. Ability to work in a fast-paced environment 7. High school diploma or equivalent

Benefits: - Life insurance - Company transportation - Medical coverage

Working Environment: At Al Gosaibi Bros., we believe in giving back to the community through corporate social responsibility initiatives. Joining our team means working in a supportive and collaborative environment where you can make a difference in the lives of others.

Equal Opportunity Statement: Al Gosaibi Bros. is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified candidates are encouraged to apply.

Deadline to apply: 2024-04-27

If you meet the requirements and are excited about the opportunity to work in a dynamic and rewarding environment, we encourage you to apply for the Customer Service Representative position at Al Gosaibi Bros. in Medina, SA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.