Customer Service Representative

As a Customer Service Representative at Sipchem in Medina, SA, you will play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for excellent service.

Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Providing information about products and services to customers. 3. Processing orders and coordinating shipments with the logistics team. 4. Communicating with customers via phone, email, and in person. 5. Collaborating with other departments to address customer needs. 6. Keeping accurate records of customer interactions and transactions. 7. Seeking feedback from customers to improve service quality. 8. Participating in training and development programs to improve customer service skills.

Requirements: 1. 4 years of experience in customer service or a related field. 2. Strong communication skills. 3. Ability to work effectively in a team. 4. Driven and passionate about providing excellent customer service. 5. Ability to adapt to change and work in a fast-paced environment.

Benefits: - Paid Time Off (PTO) - Employee discounts - Free accommodation

Working Environment: At Sipchem, we strive to create a flexible and inclusive working environment that values diversity and innovation. We believe in adapting to change with speed and efficiency to stay ahead in the industry.

Deadline to Apply: May 23, 2024

Equal Opportunity Statement: Sipchem is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, sex, age, national origin, disability, marital status, or any other protected category recognized by law. We are committed to creating a diverse and inclusive workplace where all employees can thrive and succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.