Customer Service Representative

Job Description:

We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Representative at the National Shipping Company of Saudi Arabia in Mecca, SA. This part-time position requires a seniority level of Associate with at least 4 years of experience in the field. The ideal candidate will possess the personality traits of being resourceful and adaptable, along with soft skills in time management and project management.

Responsibilities: - Handle customer inquiries and provide accurate information about our services - Process orders, returns, and exchanges efficiently - Resolve customer complaints in a professional and timely manner - Collaborate with other departments to ensure customer satisfaction - Maintain customer records and update databases as needed - Assist with various administrative tasks as assigned

Requirements: - Bachelor's degree in Business Administration or related field preferred - Proven experience in customer service or a related field - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software

Benefits: - Free food while on duty - Medical coverage for you and your family - Relocation allowance for eligible candidates

Working Environment: Join our team and achieve success in a high-energy workplace focused on delivering impactful results. You will have the opportunity to grow professionally and contribute to the success of our organization.

Deadline to apply: 2024-06-03

Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.