SAR5,062 - 7,125 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
National Water Company is seeking a passionate and hardworking Remote Customer Success Associate to join our team in Riyadh, SA. This part-time position at the Associate level requires a minimum of 2 years of experience in customer success or a related field.
Responsibilities: - Manage customer relationships and ensure their ongoing success with our products and services - Proactively reach out to customers to gather feedback, address concerns, and offer solutions - Collaborate with internal teams to resolve customer issues and improve the overall customer experience - Conduct regular check-ins with customers to provide updates, training, and support - Analyze customer data to identify trends and opportunities for improvement - Assist in the development and implementation of customer success strategies - Maintain accurate records of customer interactions and feedback in the CRM system
Requirements: - Bachelor's degree in business, marketing, or a related field - Excellent communication skills, both written and verbal - Strong time management and organizational skills - Critical thinking and problem-solving abilities - Experience working in a remote or virtual environment is a plus - Knowledge of customer success best practices and tools - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software
Benefits: - Dental insurance - Remote work flexibility - Relocation allowance for eligible candidates
Working Environment: At National Water Company, we cultivate leaders who foster inclusivity and mentorship. We value diversity and strive to create a supportive and collaborative work environment where all employees can thrive.
Deadline to Apply: July 14, 2024
Equal Opportunity Statement: National Water Company is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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