Remote Customer Support Assistant

Job Description:

We are looking for a remote Customer Support Assistant to join our team at Al Rajhi Holding Group in Riyadh, SA. This is a part-time entry-level position with the opportunity for growth within the company. The ideal candidate will have at least 1 year of experience in customer support roles and possess a motivated and energetic personality.

Responsibilities: - Provide excellent customer service and support to clients via email, phone, and chat - Assist customers with inquiries, requests, and issues in a timely and professional manner - Resolve customer complaints and escalate to the appropriate department when needed - Keep accurate records of customer interactions and transactions - Collaborate with team members to improve overall customer satisfaction and experience - Stay up to date on product and service knowledge to provide accurate information to customers - Assist in other administrative tasks as needed

Requirements: - 1 year of experience in customer support roles - Motivated and energetic personality - Strong time management and problem-solving skills - Excellent communication and interpersonal abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent

Benefits: - Disability insurance - Paid sick leave - Profit sharing

Working Environment: At Al Rajhi Holding Group, we encourage curiosity and questioning to fuel innovation and growth. We believe in fostering a collaborative and supportive work environment where employees can thrive and reach their full potential.

Deadline to apply: 2024-07-12

Equal Opportunity Statement: Al Rajhi Holding Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.