Customer Support Officer

Job Description:

We are looking for a motivated and adaptable Customer Support Officer to join our team at Jarir Marketing Company in Medina, SA. This is a part-time entry-level position with no prior experience required. As a Customer Support Officer, you will be responsible for providing excellent customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Respond to customer inquiries via phone, email, and chat - Resolve customer complaints and issues in a professional and timely manner - Provide product information and assistance to customers - Process returns, exchanges, and refunds as needed - Keep detailed records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Assist with other duties as needed to support the customer support team

Requirements: - Motivated and able to work independently - Adaptable to changing priorities and customer needs - Strong planning and organizational skills - Excellent people management and communication skills - Ability to work well under pressure and meet deadlines

Benefits: - Medical coverage - Company equipment provided - Paid overtime opportunities

Working Environment: At Jarir Marketing Company, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Customer Support Officer, you will have the opportunity to enhance your skills and grow within the company.

Deadline to apply: 2024-07-07

Equal Opportunity Statement: Jarir Marketing Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating an inclusive and diverse workplace for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.