Customer Support Officer - Work from home

Job Description:

We are seeking a motivated and resourceful Customer Support Officer to join our team at Al Tazaj. This is a part-time, work-from-home position based in Riyadh, SA. As an entry-level role, no prior experience is required, making it ideal for those looking to kickstart their career in customer support.

Responsibilities: - Respond to customer inquiries and provide timely and accurate solutions via email, chat, or phone. - Assist customers with product information, troubleshooting, and order processing. - Collaborate with other team members to address customer concerns and provide a seamless support experience. - Maintain customer records and follow up on customer interactions. - Use creativity and research skills to find innovative solutions to customer issues. - Inject a sense of joy and vibrancy into the customer support environment.

Requirements: - Resourceful and hardworking individual with a passion for customer service. - Strong communication skills and attention to detail. - Ability to work independently and as part of a team. - Basic computer skills and proficiency in MS Office. - Creativity and research skills to find unique solutions to customer problems.

Benefits: - Company-provided equipment for remote work. - Visa sponsorship for eligible candidates. - Vision insurance for all employees.

Equal Opportunity Statement: Al Tazaj is an equal opportunity employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified individuals are encouraged to apply.

If you are a customer-focused individual with a passion for providing excellent support, we invite you to apply for the Customer Support Officer position at Al Tazaj by the deadline of May 6, 2024. Join our team and help us create a positive and vibrant customer support environment!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.