Customer Support Specialist

United Electronics Company is seeking a part-time Customer Support Specialist to join our team in Medina, SA. As an Entry Level position, no prior experience is required, but a minimum of 1 year in a customer-facing role is preferred. The ideal candidate will be resourceful and adaptable, with strong research and presentation skills.

Responsibilities: - Providing exceptional customer service through various channels, including phone, email, and chat - Assisting customers with product inquiries, technical support, and issue resolution - Troubleshooting technical problems and providing solutions in a timely manner - Collaborating with other departments to address customer needs and concerns - Documenting customer interactions and feedback to improve processes and products - Keeping up-to-date with product information and industry trends to better assist customers

Requirements: - High school diploma or equivalent - Excellent communication skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficiency in Microsoft Office and customer service software - Willingness to learn and adapt to new technologies and processes - Ability to work independently and as part of a team

Benefits: - Retirement plan - Free accommodation - Parental leave - A flexible working environment that embraces change with efficiency

Equal Opportunity Statement: United Electronics Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: June 23, 2024

We look forward to welcoming a motivated and dedicated individual to our team to help us provide exceptional customer support services. Apply now to join our growing company!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.