Customer Support Specialist

Job Description: Bawan Company is seeking a dedicated Customer Support Specialist to join our team in Medina, SA on a part-time basis. As an Entry Level position, we require at least 1 year of experience in customer support or a related field. The ideal candidate will be independent, with strong leadership and project management skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve customer issues and complaints - Document customer interactions and feedback - Collaborate with other departments to provide a seamless customer experience - Assist with training new customer support team members - Contribute ideas for process improvement and customer satisfaction

Requirements: - 1 year of experience in customer support or a related field - Independent and dedicated work ethic - Strong leadership and project management skills - Excellent communication and problem-solving abilities - Proficiency in Microsoft Office and CRM software - Ability to work in a fast-paced environment and multitask effectively - High school diploma or equivalent

Benefits: - Paid overtime - Relocation allowance - Company transportation

Working Environment: At Bawan Company, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value innovation, collaboration, and personal development. Our team is committed to providing top-notch customer support and driving overall business success.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Bawan Company is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.