Customer Support Specialist - Work from home

Job Description:

El Seif Engineering Contracting Company is seeking a Customer Support Specialist to work from home in Medina, SA. This part-time entry-level position requires no previous experience, making it a great opportunity for individuals looking to start a career in customer support.

Responsibilities: - Provide excellent customer service through various channels such as phone, email, and chat - Assist customers with inquiries, issues, and feedback in a timely and professional manner - Resolve customer complaints and escalate issues as needed - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies - Meet or exceed customer satisfaction goals and targets set by the company

Requirements: - Hardworking attitude and willingness to learn - Confident communication skills, both written and verbal - Strong teamwork skills to collaborate effectively with colleagues - Persuasive ability to effectively communicate solutions to customers - Must have a home office setup with a reliable internet connection - Availability to work part-time hours, including evenings and weekends if needed

Benefits: - Company transportation (if applicable) - Paid overtime opportunities - Gym membership reimbursement - Training and development opportunities

Working Environment: At El Seif Engineering Contracting Company, we strive to spark creativity and motivation in an environment that inspires greatness. Our work from home positions offer flexibility and support to help you succeed in your role.

Deadline to Apply: April 29, 2024

Equal Opportunity Statement: El Seif Engineering Contracting Company is an equal opportunity employer and welcomes candidates of all backgrounds to apply for this position. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.