Customer Support Specialist - Work from home

Job Description:

SABIC is seeking a Customer Support Specialist to join our team on a part-time basis. As a Work from Home Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. This role is crucial in ensuring customer satisfaction and maintaining a positive brand image for the company.

Responsibilities: - Answering customer inquiries and providing information about products and services - Resolving customer complaints in a professional and timely manner - Processing orders and managing customer accounts - Collaborating with other departments to ensure seamless customer experience - Maintaining accurate records of customer interactions and transactions - Participating in training sessions to improve product knowledge and customer service skills - Proactively identifying opportunities to upsell or cross-sell products to customers - Adhering to company policies and procedures at all times

Requirements: - Minimum of 4 years of customer service experience - Excellent communication skills, both written and verbal - Strong organizational and time management skills - Ability to work independently and as part of a team - Reliable and adaptable personality traits - Proficiency in Microsoft Office and CRM software - Experience working in a remote or work from home environment is a plus - Bachelor's degree in business or a related field is preferred

Benefits: - Paid Time Off (PTO) - Joining Bonus - Vision insurance

Working Environment: At SABIC, we strive to cultivate leaders who foster inclusivity and mentorship. As a Customer Support Specialist, you will be part of a supportive team that values teamwork, collaboration, and professional growth.

Equal Opportunity Statement: SABIC is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-03

Don't miss this opportunity to join a dynamic team and make a difference in the lives of our customers. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.