Remote Live Chat Associate

Job Description:

Mobily is seeking a passionate and dedicated Remote Live Chat Associate to join our team in Riyadh, Saudi Arabia. This part-time, Associate Level position requires a minimum of 2 years of experience in customer service or a related field.

Responsibilities: - Respond to customer inquiries through live chat in a timely and professional manner - Provide accurate information about products and services - Assist customers in resolving issues and complaints - Document customer interactions and follow up as needed - Collaborate with team members to ensure customer satisfaction - Maintain a positive and customer-focused attitude at all times

Requirements: - Excellent written and verbal communication skills in English - Strong problem-solving skills - Adaptability to changing situations and customer needs - Ability to make quick and informed decisions - Experience with live chat software is a plus

Personality Traits: - Passionate about providing excellent customer service - Dedicated to going above and beyond for customers

Soft Skills: - Adaptability to handle a fast-paced work environment - Strong decision-making abilities

Benefits: - Travel opportunities for top performers - Company transportation provided - Paid overtime for additional hours worked

Working Environment: Our working environment is flexible and dynamic, allowing our team to adapt to change with speed and efficiency.

Deadline to Apply: Please submit your application by May 23, 2024.

Equal Opportunity Statement: Mobily is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these protected factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.