Live Chat Associate - Work from home

Job Description:

Al Gosaibi Bros. is seeking a highly motivated and reliable Live Chat Associate to join our team. This is a part-time, work-from-home position based in Medina, SA. As an Associate Level role, the ideal candidate will have at least 3 years of experience in customer service or a related field.

Responsibilities: - Respond to customer inquiries via live chat in a professional and timely manner - Provide accurate information about products, services, and company policies - Resolve customer complaints and issues effectively and efficiently - Collaborate with other team members to ensure a seamless customer experience - Monitor chat conversations for trends and insights to improve processes - Assist with special projects and initiatives as needed

Requirements: - Driven and reliable personality traits - Strong analytical skills to assess customer needs and provide appropriate solutions - Ability to manage and communicate with people effectively - Excellent written and verbal communication skills - Proficient in using live chat software and other online communication tools

Benefits: - Company transportation provided - Remote work flexibility - Visa sponsorship for eligible candidates

Working Environment: At Al Gosaibi Bros., we encourage calculated risk-taking to drive innovation and progress. We value creativity and initiative in our employees and provide a supportive environment for personal and professional growth.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Al Gosaibi Bros. is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.