Live Chat Representative

Job Description:

Panda Retail Company is seeking a confident and dedicated individual to join our team as a Live Chat Representative in Mecca, SA. This part-time entry-level position does not require any previous experience, making it a perfect opportunity for those looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries and provide assistance through live chat - Resolve customer issues and complaints in a timely and professional manner - Use negotiation skills to turn potential conflicts into positive experiences - Maintain a high level of attention to detail when inputting customer information and documenting interactions - Collaborate with other departments to ensure customer needs are met efficiently - Provide accurate product information and engage customers in upselling opportunities

Requirements: - Must be confident and dedicated to providing exceptional customer service - Strong attention to detail is a must - Negotiation skills are a plus - Excellent written communication skills - Ability to multitask and work in a fast-paced environment - Must be able to work collaboratively in a team setting

Benefits: - Free food provided during shifts - Travel opportunities for training and company events - Employee discounts on Panda Retail Company products

Working Environment: At Panda Retail Company, we value creativity and innovation. Our team members are encouraged to unleash their creativity in a setting that celebrates and nurtures new ideas. Joining our team means being part of a supportive and dynamic work environment where every team member is valued.

Equal Opportunity Statement: Panda Retail Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to Apply: 2024-04-24

We look forward to welcoming a new team member who is ready to provide exceptional customer service and contribute to the success of Panda Retail Company! Apply now to join our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.