Remote Live Chat Representative

Job Description:

Hilton is seeking a Remote Live Chat Representative to join our team in Jeddah, SA on a part-time basis. This entry-level position requires at least 1 year of experience in a customer service or hospitality role. The ideal candidate will be confident, hardworking, and possess excellent time management and presentation skills.

Responsibilities: - Handle customer inquiries through live chat in a timely and professional manner - Provide accurate information about Hilton's products and services - Assist customers with bookings, reservations, and cancellations - Troubleshoot and resolve customer issues effectively - Meet or exceed customer satisfaction goals - Collaborate with other team members to improve overall customer experience - Maintain up-to-date knowledge of Hilton's offerings and promotions

Requirements: - High school diploma or equivalent - 1 year of experience in customer service or hospitality - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving abilities - Proficiency in Microsoft Office and online chat platforms

Benefits: - Visa sponsorship - Medical coverage - Relocation allowance

Working Environment: At Hilton, we value a culture of curiosity and questioning that fuels innovation and growth. We encourage all team members to speak up, share ideas, and collaborate to achieve our goals.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to diversity in the workplace. We welcome and encourage applications from all qualified individuals, regardless of their race, gender, religion, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.