Remote Live Chat Representative

Job Description:

We are seeking a Remote Live Chat Representative to join our team at Saudi Binladin Group in Medina, SA. As a part-time entry-level position, you will have the opportunity to work remotely and provide exceptional customer service through live chat interactions.

Responsibilities: - Engage with customers through live chat to provide assistance, answer questions, and resolve issues in a timely and professional manner - Maintain a positive and helpful attitude while representing the company - Utilize resources and tools provided to effectively assist customers and provide accurate information - Collaborate with team members and supervisors to ensure customer satisfaction and resolution of issues - Meet and exceed performance metrics related to response time, resolution, and customer satisfaction

Requirements: - Strong communication skills, both written and verbal - Ability to effectively manage time and prioritize tasks in a fast-paced environment - Reliable and resourceful problem-solver - No prior experience required, but a willingness to learn and adapt is essential

Personality Traits: - Reliable: Consistently show up and fulfill responsibilities - Resourceful: Able to find solutions and make the most of available resources

Soft Skills: - Communication: Ability to effectively convey information and assist customers - Time Management: Capable of balancing multiple tasks and prioritizing effectively

Benefits: - Medical coverage - Disability insurance - Life insurance

Working Environment: At Saudi Binladin Group, we are a company that transcends borders, promoting collaboration on a global scale. You will have the opportunity to work with a diverse team and contribute to our mission of excellence.

Equal Opportunity Statement: Saudi Binladin Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-03

Apply today to join our team and embark on a rewarding career as a Remote Live Chat Representative with Saudi Binladin Group!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.