Live Chat Representative - Work from home

Job Description:

Fitaihi Holding Group is seeking a dedicated and hardworking Live Chat Representative to join our team. This remote position allows you to work from home, providing customer support through our live chat platform. As an entry-level position, we welcome applicants with at least 1 year of experience in customer service roles.

Responsibilities: 1. Respond to customer inquiries and provide assistance through our live chat system. 2. Troubleshoot and resolve customer issues effectively and efficiently. 3. Provide product information, order status updates, and general support to customers. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Maintain accurate records of customer interactions and transactions.

Requirements: 1. Strong communication skills, both written and verbal. 2. Ability to work with minimal supervision in a remote work environment. 3. Experience with live chat platforms or customer service software is a plus. 4. Innovative mindset and strong problem-solving skills. 5. Ability to multitask and prioritize tasks effectively.

Personality Traits: - Hardworking - Dedicated

Soft Skills: - Innovation - Problem-solving

Benefits: - Paid overtime - Medical coverage - Retirement plan

Working Environment: At Fitaihi Holding Group, we uphold the highest standards of ethical conduct and integrity. We believe in creating a positive and inclusive working environment where all employees can thrive and succeed.

Equal Opportunity Statement: Fitaihi Holding Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity and inclusivity in our workforce and encourage all qualified individuals to apply.

Deadline to apply: 2024-04-07

If you meet the requirements and are looking for a rewarding opportunity to work from home as a Live Chat Representative, we encourage you to submit your application today. Join a dynamic team dedicated to providing exceptional customer service at Fitaihi Holding Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.