Live Chat Specialist - Work from home

Job Description:

We are looking for a motivated Live Chat Specialist to join our team at the National Shipping Company of Saudi Arabia. This is a part-time position that can be done from the comfort of your own home. As an Entry Level Live Chat Specialist, you will be responsible for providing excellent customer service and support through our live chat platform.

Responsibilities: - Engage with customers in a friendly and professional manner through live chat - Answer customer inquiries and troubleshoot any issues they may have - Provide product information and assistance with placing orders - Keep accurate records of customer interactions and transactions - Work collaboratively with team members to ensure customer satisfaction - Stay up-to-date on product knowledge and company policies - Proactively suggest improvements to enhance customer experience

Requirements: - Resourceful and confident personality - Strong adaptability and critical thinking skills - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - Basic computer skills and proficiency in typing - High school diploma or equivalent - No prior experience required, training will be provided

Benefits: - Free food - Free accommodation - Paid sick leave

Working Environment: At the National Shipping Company of Saudi Arabia, we strive for excellence and uphold high standards in all endeavors. We encourage teamwork, creativity, and a positive work environment to ensure the success of our employees and the satisfaction of our customers.

Deadline to apply: 2024-05-17

Equal Opportunity Statement: The National Shipping Company of Saudi Arabia is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.