Online Chat Support Associate

Job Description:

Dallah Healthcare Company is seeking a motivated and detail-oriented Online Chat Support Associate to join our team in Mecca, SA. This is a part-time, entry-level position ideal for individuals looking to gain experience in the healthcare industry.

Responsibilities: 1. Provide online chat support to customers, answering inquiries and resolving issues in a timely and professional manner. 2. Assist customers with product information, pricing, and availability. 3. Ensure customer satisfaction by promptly addressing any concerns or complaints. 4. Collaborate with other team members to improve the overall customer support experience. 5. Monitor and analyze chat conversations to identify trends and suggest improvements. 6. Maintain accurate records of customer interactions and transactions. 7. Stay up-to-date on company products, services, and promotions.

Requirements: 1. Strong communication skills and the ability to interact with customers in a friendly and professional manner. 2. Independent and confident with the ability to work well under pressure. 3. Analytical skills to assess customer needs and provide appropriate solutions. 4. Persuasion skills to encourage customers to make informed purchasing decisions. 5. Basic computer skills and familiarity with online chat platforms. 6. Ability to work part-time hours with flexibility to adapt to changing schedules.

Benefits: 1. Vision insurance to help cover vision related expenses. 2. Joining bonus for new employees to kickstart their career with us. 3. Dental insurance to promote overall health and well-being.

Working Environment: At Dallah Healthcare Company, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. Our diverse team values teamwork, creativity, and innovation. Join us in providing exceptional customer support and making a difference in healthcare.

Equal Opportunity Statement: Dallah Healthcare Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: 2024-07-12

If you are interested in joining our team as an Online Chat Support Associate, apply now and be a part of our dynamic and growing company!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.