Online Chat Support Specialist

Job Description:

Herfy Food Services Co is seeking a reliable and enthusiastic Online Chat Support Specialist to join our team in Mecca, SA. As an entry-level part-time position, this role is perfect for individuals looking to gain valuable experience in customer service and communication.

Responsibilities: 1. Respond to customer inquiries and provide timely and accurate information via online chat. 2. Assist customers with product questions, order-related issues, and general inquiries. 3. Resolve customer complaints and issues in a professional and efficient manner. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Maintain a positive attitude and uphold the company's high standard of customer service. 6. Stay up-to-date on product knowledge and company policies to better assist customers.

Requirements: - Strong communication skills - Ability to multitask and prioritize tasks effectively - Confident and resilient attitude - Strong decision-making skills - Innovative mindset - High school diploma or equivalent - Basic computer skills - Ability to work independently and as part of a team

Benefits: - Life insurance - Medical coverage - Paid Time Off (PTO)

Working Environment: At Herfy Food Services Co, we strive to create a high-energy workplace where employees can achieve success and deliver impactful results. Our team is dedicated to providing excellent customer service and working together to achieve our goals.

Equal Opportunity Statement: Herfy Food Services Co is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.