Online Client Relations Manager

Job Description:

Arabian Pipes Company is seeking a dedicated and resourceful Online Client Relations Manager to join our team in Medina, SA. The ideal candidate will have a minimum of 7 years of experience in client relations, with a strong focus on online communication and customer service.

Responsibilities: - Develop and maintain strong relationships with clients through online channels such as email, social media, and chat platforms - Respond to client inquiries and provide assistance in a timely and professional manner - Monitor client feedback and address any issues or concerns promptly - Collaborate with sales and marketing teams to create online campaigns and promotions - Research industry trends and competitor activities to stay ahead of the curve - Manage client databases and ensure data accuracy and security - Utilize time management skills to prioritize tasks and meet deadlines effectively

Requirements: - Bachelor's degree in Marketing, Communications, or related field - 7+ years of experience in client relations, with a focus on online communication - Excellent communication skills, both written and verbal - Strong research skills and attention to detail - Proven ability to manage multiple projects simultaneously - Proficiency in Microsoft Office and CRM software - Experience with online customer service platforms

Benefits: - Vision insurance - Profit sharing - Gym membership

Working Environment: Arabian Pipes Company thrives in a culture that embraces change and responds resiliently. We value innovation and creativity, and encourage our employees to continuously learn and grow in their roles.

Equal Opportunity Statement: Arabian Pipes Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We strive to create a diverse and inclusive work environment where all employees feel valued and respected.

Deadline to Apply: June 10, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.