Online Client Service Associate

Job Description:

Kudu Company for Food and Catering is seeking a passionate and confident Online Client Service Associate to join our team in Riyadh, SA. As an Associate Level role, the Online Client Service Associate will be responsible for providing exceptional customer service to our online clients, ensuring their needs are met and exceeded. This part-time position requires a minimum of 3 years of experience in a similar role.

Responsibilities: - Respond to online client inquiries promptly and professionally - Assist clients with placing orders and making changes to existing orders - Resolve any issues or complaints in a timely and efficient manner - Provide product information and recommendations to clients - Manage and update client accounts and databases - Collaborate with other team members to ensure smooth and efficient operations - Work towards achieving and exceeding sales targets - Stay up-to-date on industry trends and best practices in client service

Requirements: - 3+ years of experience in a client service role - Strong communication and interpersonal skills - Creativity in problem-solving and critical thinking - Ability to work independently and as part of a team - Proficiency in Microsoft Office and online communication tools - Passion for delivering exceptional customer service - Confidence in handling client inquiries and issues - Flexibility to adapt to changing priorities and workload

Benefits: - Opportunities for travel - Remote work flexibility - Training and professional development opportunities - Competitive compensation package

Working Environment: At Kudu Company for Food and Catering, we place a strong focus on exceeding customer expectations and delivering delight. Our team is dedicated to providing the highest level of service to our clients, creating a positive and rewarding work environment.

Equal Opportunity Statement: Kudu Company for Food and Catering is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage all qualified individuals to apply for this position.

Deadline to Apply: 2024-06-12

If you meet the requirements and possess the necessary skills and traits, we encourage you to apply for the Online Client Service Associate position with Kudu Company for Food and Catering in Riyadh, SA. Join our team and help us deliver exceptional service to our valued online clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.