Online Client Support Assistant

Job Description:

We are currently seeking a motivated and detail-oriented individual to join our team at Bawan Company as an Online Client Support Assistant. In this role, you will be responsible for providing exceptional customer service to our online clients, assisting them with any questions or concerns they may have. This is a part-time position based in Medina, Saudi Arabia, and is ideal for someone who is looking to gain valuable experience in a fast-paced and dynamic work environment.

Responsibilities: - Respond to client inquiries via email, chat, or phone in a timely and professional manner - Assist clients with account setup, password resets, and general troubleshooting - Maintain accurate records of client interactions and transactions - Work closely with the sales and marketing teams to ensure client satisfaction and retention - Provide feedback to the management team on ways to improve the online client experience

Requirements: - Hardworking and confident individual who is able to work well under pressure - Strong critical thinking skills and the ability to solve problems independently - Leadership qualities and the ability to take initiative in a team setting - Excellent communication skills, both written and verbal - Proficiency in Microsoft Office applications and online communication platforms

Benefits: - Vision insurance - Dental insurance - Employee discounts

Working Environment: At Bawan Company, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and believe that every team member plays a crucial role in the success of our company.

Equal Opportunity Statement: Bawan Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity.

Deadline to Apply: June 26, 2024

If you meet the requirements and are excited about the opportunity to join our team, please submit your resume and cover letter to apply for the Online Client Support Assistant position at Bawan Company. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.