Online Client Support Officer

Job Description:

The Saudi Arabian Fertilizer Company is seeking a dynamic Online Client Support Officer to join our team in Riyadh, SA. This part-time position is perfect for someone who is just starting their career and looking to gain valuable experience in customer support within a leading industry.

Responsibilities: - Provide online support to clients through various communication channels such as email, chat, and social media platforms - Assist clients with product inquiries, orders, and issue resolution - Maintain a high level of professionalism and customer service at all times - Research and stay up-to-date on industry trends and best practices - Collaborate with other team members to ensure a seamless client experience - Assist in developing and implementing customer support strategies - Handle client complaints and escalate when necessary - Maintain accurate records of client interactions and transactions

Requirements: - Confidence and resilience in dealing with clients - Strong leadership skills to effectively guide clients through the support process - Ability to conduct thorough research to provide accurate information to clients - Excellent communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Willingness to learn and adapt in a fast-paced environment - Bachelor's degree in a related field is preferred but not required

Benefits: - Travel and spending expenses covered - Remote work flexibility - Company transportation provided - Opportunities for growth and advancement within the company

Working Environment: At Saudi Arabian Fertilizer Company, we are committed to environmental responsibility and sustainable practices. Our team is dedicated to making a positive impact on the world while providing top-notch service to our clients.

Equal Opportunity Statement: The Saudi Arabian Fertilizer Company is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 29, 2024

If you are a confident and resilient individual with a passion for customer support, we encourage you to apply for the Online Client Support Officer position at our company. Join us in making a difference in the world while building a successful career in a supportive and inclusive environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.