Online Customer Care Officer

Job Description:

We are looking for a dedicated Online Customer Care Officer to join our team at Panda Retail Company in Jeddah, SA. This part-time position is perfect for someone who is confident, hardworking, and looking to gain experience in the retail industry. As an Entry Level position, no prior experience is required, making it a great opportunity for those looking to start their career.

Responsibilities: 1. Respond to customer inquiries through various online platforms in a timely and professional manner. 2. Assist customers with product information, order placement, and issue resolution. 3. Collaborate with other team members to ensure a seamless customer experience. 4. Maintain accurate records of customer interactions and transactions. 5. Identify and escalate any unresolved issues to the appropriate department for further assistance. 6. Stay up to date on company policies, promotions, and products to provide the best possible service to customers.

Requirements: 1. Confident and outgoing personality with a strong work ethic. 2. Ability to work well in a team environment and manage multiple projects simultaneously. 3. Excellent communication skills, both written and verbal. 4. Basic computer skills and familiarity with online customer service platforms. 5. Must be willing to learn and adapt to new technologies and systems.

Benefits: 1. Joining Bonus for new employees. 2. Company transportation provided for commuting to and from work. 3. Relocation allowance for candidates relocating for the position.

Working Environment: At Panda Retail Company, we support our employees in their personal and professional development. We provide opportunities for growth and advancement within the company, making it a great place to start and build a career.

Equal Opportunity Statement: Panda Retail Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-07

If you meet the requirements and are excited to join our team, we encourage you to apply for the Online Customer Care Officer position at Panda Retail Company. We look forward to welcoming you to our team and helping you grow in your career.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.