Online Customer Service Assistant

Job Description: Zamil Industrial Investment Company is looking for an Online Customer Service Assistant to join our team in Medina, SA. This part-time, entry-level position requires at least 1 year of experience in a customer service role. The ideal candidate will be reliable and driven, with strong cooperation and creativity skills.

Responsibilities: - Providing online customer support via email, chat, and social media platforms - Addressing customer inquiries and concerns in a timely and professional manner - Processing customer orders and returns - Troubleshooting technical issues with the online platform - Collaborating with other team members to improve customer service processes - Monitoring customer feedback and providing insights to the management team

Requirements: - 1 year of experience in a customer service role - Strong communication skills - Proficiency in using online customer service tools and platforms - Ability to work independently and as part of a team - Reliable and driven personality traits - Cooperation and creativity soft skills

Benefits: - Joining bonus - Company equipment provided - Travel and spending expenses covered - Opportunity to be part of a company that pioneers change and sets industry benchmarks

Equal Opportunity Statement: Zamil Industrial Investment Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

Deadline to apply: May 6, 2024

If you meet the requirements and are ready to join a dynamic team in a fast-paced environment, apply now to be considered for this exciting opportunity as an Online Customer Service Assistant at Zamil Industrial Investment Company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.