Online Live Chat Representative

Job Description:

We are looking for a motivated and hardworking Online Live Chat Representative to join our team at the Saudi Arabian Fertilizer Company in Medina, SA. This is a part-time entry-level position with an opportunity for growth within the company.

Responsibilities: 1. Respond to customer inquiries and provide assistance through online live chat. 2. Resolve customer issues and complaints in a timely manner. 3. Maintain a high level of professionalism and customer service at all times. 4. Gather customer feedback and insights to improve our products and services. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Stay up to date on company products, services, and policies.

Requirements: 1. Strong communication skills and ability to multitask. 2. Leadership skills to effectively guide and support customers. 3. Research skills to quickly find solutions to customer inquiries. 4. Ability to work in a fast-paced environment and under pressure. 5. Basic computer skills and familiarity with online chat platforms.

Benefits: 1. Retirement plan for long-term financial security. 2. Relocation allowance for eligible employees. 3. Life insurance coverage for peace of mind.

Working Environment: At Saudi Arabian Fertilizer Company, we pave the way for diversity and inclusivity, creating a culture of belonging where every employee is valued and respected. We believe in equal opportunities for all and encourage individuals from all backgrounds to apply.

Deadline to Apply: 2024-06-29

Equal Opportunity Statement: Saudi Arabian Fertilizer Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.