SAR3,562 - 5,437 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Al Rajhi Holding Group is currently seeking an enthusiastic and customer-oriented Online Web Chat Representative to join our team in Jeddah, SA on a part-time basis. As an Entry Level position, the ideal candidate will have at least 1 year of experience in customer service or a related field.
Responsibilities: 1. Engage with customers through online chat to provide assistance, answer queries, and resolve issues in a timely and professional manner. 2. Utilize emotional intelligence to understand and empathize with customers' needs and concerns. 3. Demonstrate excellent presentation skills in written communication to effectively convey information and instructions. 4. Maintain a resilient and positive attitude when dealing with challenging situations or difficult customers. 5. Collaborate with other team members to ensure seamless customer service experience across all communication channels. 6. Handle multiple chat conversations simultaneously while maintaining a high level of quality and efficiency. 7. Keep up-to-date with product knowledge, company policies, and industry trends to provide accurate information to customers.
Requirements: 1. Resilient and driven personality traits that enable the candidate to thrive in a fast-paced and dynamic customer service environment. 2. Strong emotional intelligence to effectively connect with customers and provide personalized support. 3. Excellent presentation skills in written communication, with the ability to convey information clearly and concisely. 4. 1 year of experience in customer service or a related field is required. 5. Must be fluent in English and Arabic (both written and spoken). 6. Ability to work flexible hours, including evenings and weekends. 7. Strong problem-solving skills and attention to detail.
Benefits: 1. Medical coverage for employees. 2. Paid overtime for additional hours worked. 3. Free accommodation for employees living outside of Jeddah.
Working Environment: At Al Rajhi Holding Group, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every employee feels valued and respected. We are committed to providing equal opportunities for all individuals regardless of race, gender, age, religion, or sexual orientation.
Deadline to Apply: June 3, 2024
Equal Opportunity Statement: Al Rajhi Holding Group is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, or sexual orientation. We encourage individuals from all backgrounds to apply and join our diverse team.
How to apply:
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