Online Web Chat Representative

Job Description:

We are seeking a dedicated and dynamic Online Web Chat Representative to join our team at Abdullah Al Othaim Markets Company in Riyadh, SA. This part-time entry-level position is perfect for individuals who are looking to gain experience in customer service and online communication.

Responsibilities: 1. Engage with customers through online web chat to provide assistance, answer inquiries, and resolve any issues they may have. 2. Utilize excellent communication skills to deliver exceptional customer service and maintain a positive interaction with customers. 3. Demonstrate adaptability in handling a variety of customer needs and inquiries. 4. Collaborate with team members to ensure a seamless online customer experience. 5. Innovate new ways to improve the online chat support process and enhance customer satisfaction.

Requirements: 1. No prior experience required, but a willingness to learn and adapt is essential. 2. Strong communication skills and the ability to multitask effectively. 3. Adaptability to handle a fast-paced environment and respond to customer needs promptly. 4. Resilient attitude towards resolving customer concerns and maintaining a positive attitude under pressure. 5. Ability to think creatively and find innovative solutions to customer inquiries. 6. Must be adaptable and willing to learn new technologies and systems. Personality Traits: - Adaptable: Ability to adjust to new situations and changes in a fast-paced environment. - Resilient: Ability to bounce back from setbacks and challenges.

Soft Skills: - Adaptability: Willingness to learn and adjust to new processes and technologies. - Innovation: Ability to think creatively and find new solutions to problems.

Benefits: - Employee discounts on products and services. - Free accommodation for out-of-town employees. - Profit sharing opportunities based on performance and company success.

Working Environment: We promote a work-life balance and prioritize employee well-being. Our team members are encouraged to take breaks, recharge, and maintain a healthy work environment.

Deadline to Apply: Please submit your application by July 4, 2024.

Equal Opportunity Statement: Abdullah Al Othaim Markets Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We value diversity and inclusivity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.