Remote Support Officer

Job Description:

We are looking for a highly motivated Remote Support Officer to join our team at L'azurde Company for Jewelry. As a Remote Support Officer, you will be responsible for providing customer support and technical assistance to our clients remotely. This position is part-time and entry-level, with opportunities for growth within the company.

Responsibilities: - Respond to customer inquiries and provide technical support via phone, email, or chat - Troubleshoot and resolve customer issues in a timely and efficient manner - Communicate effectively with customers to ensure customer satisfaction - Collaborate with other team members to improve customer support processes - Provide feedback to the team on common customer issues and suggest improvements - Stay up to date on products and services offered by L'azurde Company for Jewelry

Requirements: - 1 year of experience in customer support or a related field - Resourceful and adaptable personality traits - Creativity and cooperation as soft skills - Strong communication skills and ability to work in a team environment - Ability to multitask and prioritize work effectively - Proficiency in Microsoft Office and customer support software - High school diploma or equivalent required

Benefits: - Parental leave - Disability insurance - Paid Time Off (PTO)

Working Environment: At L'azurde Company for Jewelry, we encourage a spirit of exploration and taking calculated risks for growth. We value creativity and cooperation in our team members and provide a supportive work environment for personal and professional development.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: L'azurde Company for Jewelry is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.