Support Specialist

Job Description:

Saudi Airlines is seeking a Support Specialist to join our team in Jeddah, Saudi Arabia. As a part-time entry-level position, the Support Specialist will be responsible for providing assistance to our customers and colleagues in a fast-paced and dynamic environment.

Responsibilities: 1. Assist customers with inquiries, requests, and issues in a professional and courteous manner. 2. Provide technical support for airline services, reservations, and ticketing systems. 3. Collaborate with other departments to resolve customer concerns and provide seamless service. 4. Maintain accurate records of customer interactions and transactions. 5. Assist with administrative tasks such as data entry, filing, and document preparation. 6. Contribute to team efforts by accomplishing related tasks as needed.

Requirements: 1. Ability to work independently and take initiative in problem-solving. 2. Strong drive to succeed and exceed customer expectations. 3. Excellent planning and decision-making skills. 4. Excellent verbal and written communication skills. 5. Strong attention to detail and accuracy. 6. Basic computer skills and proficiency in Microsoft Office. 7. Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits: 1. Gym membership 2. Free accommodation 3. Parental leave

Working Environment: At Saudi Airlines, we strive to build strong connections and foster a supportive workplace culture. We treat our colleagues like an extended family, supporting each other in achieving our goals and providing exceptional service to our customers.

Deadline to apply: May 7, 2024

Equal Opportunity Statement: Saudi Airlines is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity, national origin, age, disability, or any other protected status. We welcome all qualified applicants to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.