Remote Web Chat Assistant

Job Description:

We are seeking a Remote Web Chat Assistant to join our team at Saudi Cement Company. This part-time role, based in Riyadh, SA, is perfect for someone looking to gain experience in the dynamic world of online customer service.

Responsibilities: - Respond to customer inquiries and provide assistance through web chat - Maintain a friendly and professional demeanor while engaging with customers - Utilize company resources to efficiently answer questions and resolve issues - Work collaboratively with team members to ensure consistent and accurate responses - Keep up-to-date on product information and company policies to provide accurate information to customers - Complete additional tasks as assigned by supervisors

Requirements: - 1 year of experience in customer service or a related field - Dedication to providing excellent customer service - Adaptability to handle a variety of customer inquiries - Strong presentation skills for clear communication in written form - Ability to work independently and collaboratively within a remote team - Proficiency in using online chat platforms and basic computer skills - High school diploma or equivalent required

Benefits: - Company transportation - Remote work flexibility - Disability insurance

Working Environment: At Saudi Cement Company, we encourage calculated risk-taking to drive innovation and progress. Our team values creativity, collaboration, and continuous improvement. Join us in creating a positive and dynamic work environment where your contributions are valued.

Equal Opportunity Statement: Saudi Cement Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are respected and valued. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-11

If you meet the requirements and are looking to kickstart your career in customer service, we encourage you to apply for our Remote Web Chat Assistant position at Saudi Cement Company today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.