SAR4,687 - 7,875 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
The National Water Company is seeking a dedicated and reliable Web Chat Assistant to join our team in Mecca, SA on a part-time basis. The Web Chat Assistant will be responsible for providing excellent customer service through online chat support, assisting customers with inquiries, resolving issues, and providing product information.
Responsibilities: 1. Respond to customer inquiries and provide support through online chat. 2. Resolve customer issues and escalate to appropriate teams when necessary. 3. Provide product information and assist customers with making purchasing decisions. 4. Maintain a high level of customer satisfaction by providing efficient and friendly service. 5. Keep accurate records of customer interactions and transactions. 6. Collaborate with other team members to improve processes and customer service.
Requirements: 1. 3 years of experience in customer service or a related field. 2. Excellent communication and interpersonal skills. 3. Attention to detail and strong analytical skills. 4. Ability to multitask and prioritize tasks effectively. 5. Proficiency in using online chat platforms and customer service software. 6. Knowledge of water utility services is a plus.
Personality Traits: - Dedicated - Reliable
Soft Skills: - Attention to detail - Analysis
Benefits: - Disability insurance - Relocation allowance - Medical coverage
Working Environment: At the National Water Company, we recognize and reward employees based on performance and merit. We provide a supportive and collaborative work environment where employees can grow and succeed.
Deadline to Apply: June 12, 2024
Equal Opportunity Statement: The National Water Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We encourage all qualified candidates to apply.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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