Web Chat Assistant - Work from home

Job Description: We are looking for a Web Chat Assistant to join our team at Al Tazaj. This is a part-time position that can be done remotely from your home in Riyadh, SA. As an entry-level position, we require at least 1 year of experience in customer service or a related field.

Responsibilities: - Respond to customer inquiries and provide assistance through web chat - Handle customer complaints and provide solutions in a timely manner - Maintain accurate records of all interactions with customers - Collaborate with other team members to ensure excellent customer service - Monitor web chat performance and suggest improvements - Provide feedback on customer trends and issues to management

Requirements: - Resilient and dedicated personality traits - Strong analytical and planning skills - Excellent communication skills - Proven experience in customer service or a related field - Ability to multitask and prioritize tasks effectively - Proficiency in using web chat platforms and other relevant software

Benefits: - Visa sponsorship - Travel opportunities - Free food while on duty

Equal Opportunity Statement: Al Tazaj is an equal opportunity employer and promotes equality and fairness for all employees. We are committed to creating a diverse and inclusive work environment where all individuals are treated with respect and dignity.

Deadline to apply: May 18, 2024

If you meet the requirements and are interested in this position, please submit your application by the deadline. We look forward to potentially welcoming you to our team at Al Tazaj.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.