Web Chat Assistant - Work from home

Job Description:

Bawan Company is seeking a Web Chat Assistant to join our team remotely, based in Mecca, SA. This part-time entry-level position requires at least 1 year of experience in a similar role. The ideal candidate will be resourceful and driven, with strong persuasion and critical thinking skills.

Responsibilities: - Respond to customer inquiries and provide support through web chat - Help customers navigate the company's website and online services - Assist in resolving customer issues and complaints in a timely manner - Maintain a high level of professionalism and customer service in all interactions - Collaborate with team members to improve processes and customer satisfaction

Requirements: - 1 year of experience in customer service or a related field - Excellent written and verbal communication skills - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills and attention to detail - Proficiency in using web chat platforms and basic computer skills

Benefits: - Travel & spending expenses - Vision insurance - Training & professional development opportunities

Working Environment: At Bawan Company, we encourage calculated risk-taking to drive innovation and progress. Our team works collaboratively to achieve our goals and deliver exceptional service to our customers.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: Bawan Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, or disability. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.