Web Chat Officer

Job Description:

Arabian Pipes Company is currently seeking a part-time Web Chat Officer to join our team in Mecca, SA. As a Web Chat Officer, you will be responsible for providing efficient and friendly support to our online customers through live chat on our website. This role is ideal for someone with at least 3 years of experience in customer service and a passion for working in a fast-paced environment.

Responsibilities: - Respond to customer inquiries and provide assistance through live chat on our website - Communicate effectively and professionally with customers to resolve issues and answer questions - Provide accurate information about our products and services - Collaborate with other team members to ensure a seamless customer experience - Maintain a high level of customer satisfaction through excellent service - Assist with any other tasks related to online customer support as needed

Requirements: - At least 3 years of experience in customer service - Strong communication skills and a friendly demeanor - Resilient and able to handle challenging situations with professionalism - Energetic and able to work in a fast-paced environment - Excellent time management skills and the ability to multitask - Ability to work well in a team and cooperate with colleagues - Proficiency in using live chat software and other customer service tools - High school diploma or equivalent

Benefits: - Parental leave - Company transportation - Vision insurance

Working Environment: At Arabian Pipes Company, we are committed to environmental responsibility and sustainable practices. We strive to create a positive and inclusive work environment where all employees feel valued and respected.

Equal Opportunity Statement: Arabian Pipes Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse workforce and encourage applications from all qualified individuals.

Deadline to apply: 2024-06-07

If you meet the qualifications and are interested in joining our team as a Web Chat Officer, please apply now. We look forward to receiving your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.