Web Chat Representative - Work from home

Job Description:

Middle East Battery Company is seeking a motivated and energetic individual to join our team as a Web Chat Representative. This is a part-time, work-from-home position based in Medina, SA. The ideal candidate will have at least 3 years of experience in a customer service role.

Responsibilities: - Respond to customer inquiries via web chat in a timely and professional manner - Provide product information and assistance with placing orders - Resolve customer complaints and issues efficiently and effectively - Maintain a positive attitude and provide excellent customer service at all times - Collaborate with team members to ensure a seamless customer experience - Keep accurate records of customer interactions and transactions - Meet or exceed performance goals set by the company

Requirements: - Energetic and independent personality traits - Strong planning and cooperation skills - Excellent verbal and written communication skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in using web chat software and other online tools - High school diploma or equivalent - Ability to work a flexible schedule, including evenings and weekends

Benefits: - Disability insurance - Joining Bonus - Paid overtime

Working Environment: At Middle East Battery Company, we are committed to giving back to the community through corporate social responsibility initiatives. Our team members have the opportunity to participate in various volunteer activities and make a positive impact on society.

Equal Opportunity Statement: Middle East Battery Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce.

Deadline to apply: May 1, 2024

If you meet the requirements and are interested in this exciting opportunity, please submit your application today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.