Web Chat Representative - Work from home

Job Description:

SABIC is seeking a dedicated and motivated individual to join our team as a Web Chat Representative, working from home in Medina, SA on a part-time basis. As an Associate Level position, we require a minimum of 2 years of experience in customer service or a related field.

Responsibilities: - Respond to customer inquiries and provide support via web chat - Resolve customer issues and concerns in a timely and professional manner - Ensure accurate and up-to-date information is provided to customers - Collaborate with other team members to optimize customer satisfaction - Meet or exceed performance metrics and goals set by management - Adhere to company policies and procedures at all times

Requirements: - Hardworking and resilient individual who is able to handle high volumes of customer inquiries - Strong communication skills, both written and verbal - Attention to detail to ensure accurate information is provided to customers - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software programs - High school diploma or equivalent required

Benefits: - Paid sick leave - Dental insurance - Vision insurance

Working Environment: At SABIC, we embrace a culture that challenges norms and encourages bold thinking. We promote a collaborative and innovative work environment where employees are empowered to make a difference.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: SABIC is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, sex, age, national origin, disability, or any other characteristic protected by applicable law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.