Web Chat Specialist

Job description:

Al-Yamama is seeking a dynamic and energetic individual to join our team as a Web Chat Specialist. As part of our growing company in Riyadh, SA, this part-time entry-level position requires a minimum of 1 year of experience in a similar role. The successful candidate will possess the ability to adapt to different situations and will have excellent energy to engage with customers effectively.

Responsibilities: 1. Engage with customers via web chat to provide information, support, and assistance. 2. Analyze customer inquiries and provide timely and accurate responses. 3. Manage multiple chat conversations simultaneously while maintaining a high level of customer service. 4. Collaborate with other team members to address customer needs and resolve issues efficiently. 5. Utilize project management skills to handle multiple tasks and prioritize workload effectively.

Requirements: 1. 1 year of experience in a customer service or web chat role. 2. Strong analytical skills to analyze customer inquiries and provide appropriate solutions. 3. Excellent project management skills to handle multiple tasks simultaneously. 4. Adaptable personality traits to thrive in a fast-paced environment. 5. Energetic attitude to engage with customers effectively. 6. Equal opportunity employer - we value diversity and inclusion in our workforce.

Benefits: - Remote work flexibility. - Company transportation. - Dental insurance.

Working environment: At Al-Yamama, we unleash creativity in a setting that celebrates and nurtures innovation. Our team members are encouraged to think outside the box and contribute fresh ideas to help us grow and succeed.

Deadline to apply: May 29, 2024

Apply now to join our team as a Web Chat Specialist and be a part of our exciting journey!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.