Web Chat Specialist

salary Salary :

SAR4,875 - 6,937 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in Saudi Arabia

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Web Chat Specialist

Job Description:


We are looking for a passionate and hardworking Web Chat Specialist to join our team at Saudi Railways Organization in Jeddah, SA. As a part-time Associate Level employee, you will be responsible for engaging with customers through web chat to provide them with exceptional service and support.


Responsibilities: - Respond to customers' inquiries and resolve their issues efficiently and effectively through web chat - Provide accurate information about our products and services to customers - Assist customers with placing orders, tracking shipments, and processing returns - Collaborate with other team members to ensure a seamless customer experience - Proactively identify and address any potential issues that may arise during customer interactions - Document all customer interactions and feedback for future reference and analysis - Stay up-to-date on product knowledge, company policies, and industry trends


Requirements: - 4 years of experience in a customer service or sales role - Strong communication skills, both written and verbal - Excellent typing and multitasking abilities - Adaptability to work in a fast-paced environment - Ability to effectively manage customer relationships - Proficiency in using web chat platforms and other communication tools - Bachelor's degree in a related field is preferred


Personality Traits: - Passionate about providing top-notch customer service - Hardworking with a strong work ethic


Soft Skills: - Adaptability to changing situations and customer needs - Ability to effectively manage and communicate with people


Benefits: - Company-provided equipment for the job - Disability insurance coverage - Medical coverage for employees


Working Environment: We promote equality and fairness for all employees at Saudi Railways Organization. Our team is committed to creating a supportive and inclusive work environment where everyone can thrive and succeed.


Deadline to Apply: 2024-06-10


Equal Opportunity Statement: Saudi Railways Organization is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to building a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Web Chat Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Saudi Arabia

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

Share this job with your friends

💰

Browse the Top Paying Jobs Customer Service / Guest Services Salaries

GrabJobs is the no1 job portal in Saudi Arabia, connecting you to thousands of jobs fast! Find the best jobs in Saudi Arabia, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.