Support Officer - Remote Work

Job Description:

The National Shipping Company of Saudi Arabia is seeking a Support Officer to join our team in Medina, SA. This position is part-time and offers remote work flexibility, making it an ideal opportunity for individuals looking for a flexible work arrangement. As an Entry Level Support Officer, you will play a key role in supporting our operations and providing excellent customer service.

Responsibilities: 1. Provide remote support to customers via phone, email, and online chat. 2. Assist customers with inquiries, troubleshooting technical issues, and resolving complaints in a timely and professional manner. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with internal teams to ensure timely resolution of customer issues. 5. Assist with administrative tasks such as data entry, filing, and document management. 6. Participate in training and development programs to enhance skills and knowledge.

Requirements: 1. 1 year of experience in a customer service or support role. 2. Independent and energetic personality traits with a strong work ethic. 3. Excellent communication skills and the ability to multitask. 4. Strong planning and decision-making skills. 5. Ability to work effectively in a remote environment. 6. Must have a reliable internet connection and a suitable workspace for remote work.

Benefits: - Vision insurance - Remote work flexibility - Joining Bonus

Working Environment: At the National Shipping Company of Saudi Arabia, we offer a dynamic workplace that values teamwork, fosters innovation, and promotes shared success. As a Support Officer, you will have the opportunity to collaborate with a diverse team of professionals and contribute to our mission of providing exceptional customer service.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: The National Shipping Company of Saudi Arabia is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, disability, sexual orientation, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.