Web Chat Associate - Remote Work

Job Description:

Saud Consult, a leading consulting firm based in Medina, SA, is seeking a motivated individual to join our team as a Web Chat Associate for remote work on a part-time basis. This entry-level position is perfect for individuals with at least 1 year of experience who are confident, driven, and possess strong time management and innovation skills.

Responsibilities: - Engage with customers through web chat to provide assistance, answer queries, and resolve issues in a timely and professional manner - Collaborate with team members to ensure consistent and accurate responses to customer inquiries - Utilize company tools and resources effectively to provide comprehensive support to customers - Keep detailed records of customer interactions and transactions - Continuously improve knowledge of company products and services to provide accurate information to customers - Meet or exceed performance goals set by the company

Requirements: - At least 1 year of experience in customer service or a related field - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Proficient in using web chat platforms and other communication tools - Confidence and drive to succeed in a fast-paced environment - Excellent time management and organizational skills - Innovative thinking to find solutions to complex problems

Benefits: - Paid overtime opportunities - Company-provided equipment for remote work - Retirement plan options - Opportunities for professional development and growth within the company

Working Environment: At Saud Consult, we are committed to environmental responsibility and sustainable practices. Our team values diversity and inclusion, and we strive to create a supportive and inclusive work environment for all employees.

Deadline to Apply: Interested candidates are encouraged to apply by June 25, 2024.

Equal Opportunity Statement: Saud Consult is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.