Web Chat Representative - Remote Work

We are currently seeking a part-time Web Chat Representative to join our team at Sipchem. This position is a remote work opportunity based in Jeddah, SA, and is at the Associate Level with a requirement of 4 years of experience.

As a Web Chat Representative, your responsibilities will include:

- Providing customer support through web chat channels - Responding to inquiries in a timely and professional manner - Resolving customer issues and complaints efficiently - Identifying and escalating priority issues to the appropriate department - Maintaining a high level of customer satisfaction - Collaborating with team members to improve processes and procedures

The ideal candidate will possess the following personality traits: adaptability and motivation. Additionally, soft skills such as attention to detail and planning are essential for success in this role.

Benefits of this position include travel opportunities, remote work flexibility, and a relocation allowance. At Sipchem, we promote equality and fairness for all employees, creating a supportive and inclusive working environment.

The deadline to apply for this position is June 12, 2024. Please note that we are an equal opportunity employer and welcome applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.