Web Chat Specialist - Remote Work

Job Description:

The Saudi Arabian Mining Company is seeking a dynamic and motivated individual to join our team as a Web Chat Specialist in a remote work position based in Medina, SA. This part-time entry-level role requires a minimum of 1 year of experience in customer service or a related field.

As a Web Chat Specialist, you will be responsible for providing excellent customer service through online chat platforms. Your duties will include responding to customer inquiries, resolving issues, and providing product information. You will need to have strong communication skills and be able to multitask effectively.

Responsibilities: - Respond to customer inquiries in a timely and professional manner - Provide accurate and timely information to customers regarding products or services - Resolve customer complaints and issues with empathy and efficiency - Maintain a high level of customer satisfaction through effective communication and problem-solving skills - Collaborate with other team members to ensure a seamless customer experience - Meet and exceed performance goals for response time and customer satisfaction

Requirements: - Resilient and confident personality traits - Strong negotiation and time management skills - Excellent written communication skills - Ability to work independently and as part of a team - Proficiency in using online chat platforms and basic computer skills

Benefits: - Vision insurance - Free accommodation - Free food

Working Environment: Our company is committed to providing a flexible and supportive working environment that values diversity and promotes collaboration. We prioritize adaptability and efficiency in the face of change, and we encourage creativity and innovation in our team members.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: June 23, 2024

Join our team and embark on a rewarding career as a Web Chat Specialist with the Saudi Arabian Mining Company!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.