Guest Relations Officer / Executive

Being at the frontline, the Guest Relation Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards. Interact and attend to guest’s enquires Handle cashiering duties Maintain the filing system and required reports Handle guest reservation using Opera system Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area. Working location: next to Buona Vista / Expo / Fort Canning MRT station Interested applicants may send your resume to [email protected]