We are seeking a dedicated Customer Service Officer #Airport to join our elite team at SMARTE CARTE SINGAPORE PTE LTD in Changi, East Region.
Growing your career as a Full time Customer Service Officer #Airport is a great opportunity to develop productive skills.
If you are strong in persuasion, research and have the right attitude for the job, then apply for the position of Customer Service Officer #Airport at SMARTE CARTE SINGAPORE PTE LTD today!
Duties
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management
Job Specifications (Qualifications/Experiences)
- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
- Able to carry up to 25kg luggage
*Singaporean Only*
*6 days work week*
*Shifts available (Fixed Shift):
Morning - 6.50am - 3.10pm
Afternoon - 2.40pm - 11.00pm
Night - 10.45pm - 7.05am
Benefits of working as a Customer Service Officer #Airport in Changi, East Region:
● Opportunity to Make a Difference
● Advancement opportunities
● Competitive salary
No CV Required
How to get there?
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