Medical Concierge Executive - Exciting Challenge

JOB DESCRIPTION:

•  Act as a primary point of contact for medical associates and their patients and to ensure a smooth and seamless medical experience and a high level of care.
• Schedule and co-ordinate appointments between different clinics and/or healthcare providers to ensure efficient scheduling and timely follow-ups.
• Offer financial counselling and personalized assistance to patients based on their unique needs and medical requirements.
• Assist with health screening package quotations and proposals to clients.
• Assist with administrative tasks such as maintaining proper documentation and timely processing of insurance claims.
• Ensure compliance with relevant regulations and protocols.
• Maintain good working relationship with medical associates.
• Ensure proper documentation of all agreements with medical associates.
• Collate reports to be submitted to Management and/or Finance Department.
• Assist with all necessary administrative, logistics and operational arrangements for internal and/or external outreach events.
• Any duties as assigned.

REQUIREMENTS:

• Minimum Diploma in any discipline.
• Prior experience in the healthcare industry will be an advantage.
• Strong communication and interpersonal skills, with the ability to interact effectively with different stakeholders.
• Excellent organizational skills and attention to detail, with the ability to multi-task.
• Possess a customer-centric approach to patient care.
• Pro-active with the ability to work independently as well as part of a team.

We invite interested applicants to submit their detailed cv via “Quick Apply”.

We regret that only shortlisted candidates will be notified.